TRAVEL INSURANCE
Cairn Travels highly recommends that you purchase a travel protection plan to help protect you and your travel investment against the unexpected. Travel protection plans can include coverage for Trip Cancellation, Trip Interruption, Emergency Medical and Emergency Evacuation/Repatriation, Trip Delay, Baggage Delay and more. Consider CFAR (cancel for any reason) insurance in order to cancel for reasons not listed in the policy.
In the case of Cairn Travels group trips, insurance coverage is mandatory. If travel insurance is not purchased at least one week prior to departure, your trip will be canceled and no refund will be issued.
For your convenience, we offer travel protection through Allianz. Cairn Travels acts solely as a third-party provider and is not responsible for the terms, conditions, or coverage decisions of Allianz. All claims or inquiries related to the insurance policy must be submitted directly by the client to Allianz.
Please Note: To be eligible for the waiver of pre-existing medical condition exclusion and CFAR, the protection plan must be purchased within 14 days (classic plan) from the time you make your initial trip deposit. However, the plan can be purchased any time prior to departure.
DOCUMENTATION
It is the responsibility of passengers to see that proper documentation is obtained in advance of the trip. A passport valid for a minimum of 6 months is required of all nationals. Additionally, all passengers are required to hold a valid visa wherever required. It is the passenger’s responsibility to check with the appropriate consulates as to the passport and visa requirements and obtain proper travel documents before the trip. Visa fees are not included.
HEALTH REQUIREMENTS
It is the passenger’s responsibility to take all precautions with regard to health regulations.
AIR TRANSPORTATION & PASSENGER NAME
Air transportation is based on one-way or round-trip economy class travel on airlines specified in each program or itinerary. Often air transportation within the tour programs or destination(s) is arranged locally. Airfares are not refundable. Tickets are made out in the name of the customer and are not transferable. Passengers are responsible to ensure that the names printed on the ticket exactly match their passport names and numbers within 24 hours of receiving flight confirmation. After that time, Cairn Travels is not responsible for any mistakes or misspellings. Due to newly introduced security measures, any name change including minor spelling corrections may require airline reservations to be canceled and rebooked. Reservations are subject to availability at the time of rebooking. Subsequent name corrections will be subject to an airline-rebooking fee. Cairn Travels will not be held responsible for the denial of services by a carrier due to any discrepancy. Name changes must be advised in writing. Tickets are valid only on the dates and flights indicated. Unused portions of tickets may not be used for travel on other flights and are not subject to refund at any time.
BAGGAGE
Baggage is at owner’s own risk throughout the tour. Baggage allowances are trip specific and will be advised at time of booking. Excess baggage charges are strictly enforced and it is the responsibility of the passenger to pay these charges.
HOTELS
All hotel accommodations will be provided in hotels mentioned or of similar category. Cairn Travels reserves the right to substitute hotels of similar category if necessary. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Triple rooms usually consist of standard twin beds plus a sofa/folding bed or “rollaway” bed for third person. The number of persons accommodated does not dictate the room size.
SIGHTSEEING, TRANSFERS PORTERAGE AND TIPS
All sightseeing and transfers will be conducted in private vehicles unless otherwise specified, such as group tours. Transfers include the handling of one piece of standard size luggage per person. Tips to guides and drivers are not included and are customary.
PUBLIC HOLIDAYS
On dates including, but not limited to religious holidays and national celebrations, some monuments and sites may be closed. On these occasions, touring itineraries may be amended to reflect these closures.
LAND AND AIR COST
All land and air costs are in U.S. dollars and based on tariffs, rates of exchange, costs and schedules and are subject to change without notice. Any fluctuation of currencies could result in a higher cost.
Cairn Travels is under no obligation to give a breakdown of costs for any journey.
NOT INCLUDED
Tour prices do not include meals unless specifically indicated in the itinerary, service charge for obtaining visas, foreign airport departure taxes, tipping, laundry, mineral water, beverages, and items of a strictly personal nature.
US DEPARTMENT OF STATE TRAVEL ADVICE
From time to time, the US Travel Department (www.travel.state.gov) issues Travel Advisory Notices giving advice regarding travel to a particular destination, which you should consult. If their advice to US citizens is to defer travel we may have to cancel your travel program. If their advice is against non-essential travel we will not usually cancel your travel program, but will be happy to give our opinion of the possible risks involved. The decision to travel or not in this case will be yours, and our normal cancellation conditions will apply. You should also check your travel insurance to confirm how a Travel Notice affects your policy.
RESERVATIONS, DEPOSITS AND FINAL PAYMENT
Reservations will not be considered definite until a deposit per passenger is received, as well as signed Cairn Travels Terms & Conditions. Research fee and initial deposit payment is non-refundable. All prices are in U.S. Dollars unless otherwise stated and may fluctuate as do currencies.
After planned itinerary is agreed upon, a non-refundable deposit will be due at the time of confirmation (subject to change based on domestic flights included and/or peak season travel dates).
CANCELLATIONS, REFUNDS, AND MODIFICATIONS
All cancellations must be made in writing to Cairn Travels. Cancellation policies may vary. In the event of group reservations or guided Cairn Travels trips, no refunds will be given once payment has been made. Cancellation policies may vary.
Any cancellations, add-ons, or revisions requested after the initial reservation has been placed shall be subject to fees.
Any cancellation that is received en-route will be subject to full forfeiture of all monies paid on any program. There is no refund for unused land services, including missed transfers due to airline changes and/or missed flights, unused meals, missed sightseeing tours, unused entrance fees, and accommodations. Any voluntary alterations of confirmed itineraries before departure will require a handling charge.
RESPONSIBILITY
Cairn Travels gives notice that it is acting only in the capacity of agent in all matters regarding travel, whether by railroad, motorcoach, motorcar, tuktuk, boat or airplane, including all matters of reservations, transportation and tour operation, and assumes no liability for injury, damage, loss, accident, delay or irregularity which may be caused either by reason of defect in any vehicle, or through the act or default of any company or person engaged in conveying the passenger, or in carrying out the arrangements of the tour(s), or otherwise. We can accept no responsibility for losses or additional expenses due to delay or changes in air or other services, sickness, weather, strike, war, quarantine or other causes or acts of God. Although Cairn Travels anticipates no changes in the itineraries or accommodations, etc. the right is reserved to make any changes with or without notice that might become necessary in the best interest of the tour or services. In such cases any additional expenses must be borne by the passenger. The right is also reserved to withdraw any tour announced in this program and to substitute hotels if necessary. Cairn Travels reserves the right to decline, accept or to retain any person as a member of any tour at any time.
The airlines concerned are not held responsible for any act, omissions or event during the time passengers are not on board their planes or conveyance. The passage contract in use by the airlines concerned, when issued, shall constitute the sole contract between the airlines and purchaser of these tours and/or passenger. Any and/or all transportation companies herein mentioned shall have or incur no responsibility or liability to any travel aside from their liability as common carriers. All fares shown by the airlines are subject to change at any time without notice, and land costs are based on present value of foreign currencies in relation to the U.S. dollar, and in current tariffs, and are subject to adjustment (either way) until time of final payment by passenger. Cairn Travels is in no way responsible for faulty, inferior or non-delivery of any items purchased by tour passengers during their trip.
Cairn Travels 